We visit many international exhibitions ensuring we walk every isle. We engage with design content through social media and strive to spot the zeitgeist. We subscribe to many interiors magazines and newsfeeds. We keep our ear to the ground and regularly consult our customers to find out what’s desired in the market. We aim to be current and relevant with an eye on the future.
We don’t exist to make a quick sale. We recognise ongoing repeat business as the most important we have. We service customers through a dedicated customer service department. We travel throughout the Uk regularly visiting existing customers making sure to update with relevant information. We thoroughly train sales teams. We are always at the end of a phone if needed.
We have our place in the market and we don’t want to loose it. We don’t take agencies short term. We visit every factory we represent several times each year. We engage fully with their business and have a full understanding of their consistency, their supply base and their aspirations in the Uk market prior to bringing to market.